The first day of registration was yesterday and it wasn't too bad. Luckily, I had Pedro helping me and there weren't all that many on-site registrations. It did get a little hairy at first because the credit card system wasn't working but Leandro got it fixed and it worked the rest of the day.
There are always new challenges every year and I have learned to go with the flow and not get too worked up. I was under the impression that the weather (and I checked weather.com) was supposed to be in the 60's and sunny. Nay, nay reindeer! Although I don't know what the temperature was it felt pretty cold because it was very windy. The registration area is in front of the Grand Cube and although it is covered, it is still outside. It was like a wind tunnel with very strong gusts. You should've seen how we had to hold onto everything to keep things from being blown away. The delegates weren't too happy about having to stand outside either. Anyway, I made it through and didn't cry but nobody really yelled at me either. It makes a big difference when there's a man sitting next to you because people treat you differently.
I am on my second day of registration and there are not too many people coming so now I'm the compaint & information booth. I really don't know answers to many of the questions so I send people along to the "real" information counter inside. One man came up to me earlier to "give me feedback" about how he was treated yesterday. Basically, he was calling me a bitch but with a smile. I didn't really remember him but I discovered that he had a problem with the wire transfer he sent that we hadn't received. Unfortunately, he came at the very busiest time and I may have been impatient (imagine that) with him. Anyway, we solved the problem a little later and everything was fine but he felt compelled to come back and give me his "feedback" today. I apologized and told him that sometimes I get stressed because people harass me. After he left I looked up his name in our system and discovered that he was from Austria. Well, when we had our congress in Vienna some years ago, the Austrians were some of the crabbiest, most sour-pussed, unhappy people (sorry Butch!) I had ever met so I say screw him! And to prove him wrong I'm being extra, amazingly nice to everyone now.
It's not as windy today but it's pretty cold so I have a heater sitting by me. You'll have to excuse me now because my lips are very chapped from yesterday and my chapstick ran out so I'm having to dip my baby fingernail in it to get anything out. Until next time.....sayonara!
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